Training Refund Policy

Knowledge Seven Ltd training programs are subject to the following refund policy:

• If the client withdraws from the nominated course at least ten working days before the first day of the course, they will receive a refund of the total course fee minus a Rs. 1000 administrative fee;
• If the client withdraws from the nominated course within ten working days, but before five working days of the first day of the course, they will receive a 50% refund of the total course fee;
• If the client withdraws from the nominated course within five working days of the first day of the course, they will receive no refund of the course fee;
• However, to avoid the deductions, the client may nominate a replacement trainee transferring his/her registration at any time before the first day of the course for a Rs. 1000 administrative fee;
• Knowledge Seven Ltd will refund all payments made by a client if the course is cancelled or course commencement is postponed by more than four weeks, unless alternative arrangements acceptable to the client can be made;
• All fees will be refunded by cheque.

In event of rescheduling or cancellation of a Knowledge Seven Ltd course:

• Knowledge Seven Ltd will refund any course fees paid by the client. The client may also choose to transfer his/her registration (of equal value) to any other Knowledge Seven Ltd course or to any other client attending a Knowledge Seven Ltd course without incurring any additional cost subject to the availability of space. Knowledge Seven Ltd will also try to accommodate alternative arrangements acceptable to the client.
• Knowledge Seven Ltd cannot be held responsible for any financial loss incurred by the client or its employer due to rescheduling or cancellation of any Knowledge Seven Ltd course.